Eurest Services

Mastering the Craft of Facilities Solutions

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The Compass Service Framework


The Compass Service Framework is our unique global service platform developed to ensure consistent delivery of standards, processes, procedures and technologies for the clients we serve. Compass Service Framework has been designed using the expertise and experience of our Community Practice Experts (CPEs), drawing on internal and external best practices around the globe. Our specific training program, ‘Support Services Ready,’ assists our teams in rolling out the Compass Service Framework and integrating it with existing country processes.

This custom tool is accessed via the Internet and consists of three core components: The Service Management Model (SMM), the Operational Service Procedures (OSP), and the Supporting IT Systems.